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FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
|Order type||Production Time||Standard Shipping||2 Day Shipping||Next Day Shipping|
|Paper or Canvas (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Acrylic or Metal (print only)||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Print & Frame Presentations||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
|Custom Canvas Art||5 Bus. Days||3-7+ Bus days*||2-3 Bus. Days||1-2 Bus. Days|
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
^ We stock some popular sizes, produced much more quickly.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail. (PRINTS ONLY)
Shipping times range from 4-8 weeks. Shipping original works of art requires special care and movers experienced in the handling of art. Depending on where you are located we may use a blanket wrap art shuttle service, or have the work crated and shipped. The method we use will determine the amount of time it will take to reach you. Once you place your order we will arrange for shipping and contact you within 72 hours with details. Tracking information will be emailed to you as soon as available.
HOW MUCH DOES THE SHIPPING COST?
Domestic shipping is calculated by size. For international orders, the shipping price is calculated based on weight coefficient of each item.
Yes. Additional charges may apply. Prints will be shipped USPS Priority International or FedEx, per request. Original works will be crated and shipped via freight delivery service.
We will provide a no charge replacement or refund for any quality issues regarding prints. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any print orders damaged in shipping. For a refund or replacement, please contact firstname.lastname@example.org. There’s a 15% restocking fee that is applied for any order canceled or exchanged.
We only accept returns of original work due to damage incurred in the shipping process.
Unless your order has already gone into production you can cancel it. Please contact email@example.com as soon as possible if you need to cancel your order.
Processing a refund can take up to 7-10 business days.
For a refund or replacement, please email firstname.lastname@example.org
You can reach out directly to the artist at any time by email at email@example.com
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